As one of our valued Member (hereinafter “You”), it is always a pleasure to welcome you in our organization. Our first priority to offer you is that you feel safe and well cared for at your home or other residence in the Algarve, wherever you are in the Algarve. Your full satisfaction and faith in ECDE International, Lda is essential to us. We respect our customers and consider it our highest priority to you, together with our partners in safety and care, an unprecedented and unique service in the Algarve to offer. We recognize that privacy is part of your expectations as a Member. Therefore, we have designed and implemented this Privacy policy to protect personal customer information which describes how ECDE uses your Personal Information on the base of ECDE’s “7 Privacy Principles” ( hereinafter “ECDE 7 Privacy Principles” ) which constitute core principles for ECDE International, Lda and which therefore apply throughout the ECDE Group (ECDE International, Lda and its subsidiaries) worldwide. Consent to this Privacy Policy
You should read this Privacy Policy carefully before providing us with any of Your “Personal Information” (hereinafter referred to as “PI”), i.e. any information collected and recorded in any format that identifies you personally, whether directly (e.g. name) or indirectly (e.g. phone number). This Privacy Policy is part of ECDE’s terms and conditions governing our services. By accepting said terms and conditions, you expressly consent to this Privacy Policy. ECDE International may use Your PI for own marketing purposes. If required by applicable law, you will be requested to give your prior express consent to receive such marketing materials.
The following constitute ECDE 7 Privacy Principles, which apply throughout the ECDE International Group worldwide.
This Privacy Policy is applicable to:
1 Any data that is performed by ECDE, owned or controlled by ECDE International, Lda.
2 All websites of ECDE International, Lda and in special imergencies.com
Although this Privacy Policy does not apply to franchised organizations, ECDE International will use reasonable efforts to promote and request that the ECDE 7 Privacy Principles be implemented by the said franchisees and that the said franchisees comply with all applicable laws in processing Your PI.
As a Member of ECDE International, You may be asked, at various times, to provide PI about Yourself and Your family members, such as:
Contact information, e.g. name, telephone numbers, e-mail addresses, postal addresses, etc.
Other personal details: date of birth; nationality;
Partner Information: name, birth date and age;
Personal, confidential information (physician, blood type, medications, allergies, etc.);
Membership numbers ECDE or other partners of ECDE with whom you are logged;
Information about your contact person in an emergency in the country of origin / home country (full name, address, phone, etc.);
nformation about your pets and your house key holder;
Vehicle information and Vehicle insurance information;
Your membership number for club discounts, such as AFPOP or Dutch club Algarve.
We do not knowingly collect PI from children under the age of 18, except name, date of birth and nationality as provided directly by an adult on their behalf or with adult’s permission. Please make sure that your children do not provide us with any PI without your permission, e.g. online. If you believe your child has submitted PI to us, please contact us so that we can delete such PI. Generally, we do not knowingly collect sensitive information such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health or sex life details. In addition, depending on the applicable law, other data than those listed above may also be considered as sensitive data: credit card number, leisure habits, personal activities and hobbies, cultural habits, etc. However, we may need to collect such data which may be considered as sensitive, to satisfy your request or provide you with specific services such as any disability access facilities. In such case, if required by applicable law, we will ask you to expressly consent that we collect and process such sensitive information.
PI may be collected in certain circumstances including without limitation as follows:
1 Filling out the registration form of ECDE International;
2 Your participation in loyalty programs and marketing campaigns, joining loyalty programs, participate in surveys about satisfaction (customer satisfaction research) E-mail subscription to a newsletter with special offers and Hot Deals;
3 The transfer of your data to third parties, Red Cross, INEM, Hospitals, Fire Police in case of an emergency;
4 Your activities on the Internet, access to the site of ECDE International (IP address, session cookies) online entry form (using special services, surveys, downloads from the website imergencies.com).
We use Your PI for the following purposes:
1 To manage your membership:
Managing your membership.
Optimal management for emergency services (primary interest). Administration to manage your membership.
Manage your accounts (additional services) ECDE Emergency Cards Management, Management regarding your pets, Making and saving the necessary legal, accounting data.
Management of internal customer list with payment or behavioral problems.
2 To improve our services, including:
To process your PI in ECDE’s Customer Relationship Management (CRM) program;
To better understand your needs and requests;
To tailor our products and services to better suit your desires.
3 To send you newsletters, promotions or contact you about new services or about ECDE partners.
You can choose to unsubscribe from our Email Newsletters service by clicking a link in one of our email newsletters.
4 To secure and improve your use of ECDE Internet websites, including:
To improve website navigation and;
To implement security and fraud prevention means.
5 To comply with local regulations (e.g. retention of business or accounting documents).
As a company, we strive to offer you the same level of service always and everywhere.
To this end, subject to your rights set forth in section 13 below, we may have to share your PI with internal or external recipients in the following ways:
In order to offer the best possible service from ECDE International and its partners (emergency services), we are entitled to use your PI and allow authorized employees of our business units to have access to this information.
In particular, employees of ECDE International and in general, all employees of the partner organizations of ECDE International interested in information from certain categories of personal information, for example, Hospitals (medications, allergies) and veterinarians (for your pets, if necessary).
If you have any questions about this Privacy Policy or how ECDE International processes your PI in general, please contact us at Membership Services as mentioned above. 2025 ECDE International, Lda
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