For a small annual fee, these services are available by phone on a 24 / 7 basis. All prices below are per person and inclusive tax. There is a one-off administration fee of € 40,- (€ 60,- for a couple), Children below the age of 21 will only pay € 45,- per year. (Not if you sign up via our App).
The family card is € 27,50 per year
We offer monthly or annually payments to client’s that utilize Direct Debit in combination with our alarm button.
Silver | Gold | Platinum | ||
Emergency Services | ||||
Alarm number 24/7 in 6 different languages | ✔ | ✔ | ✔ | |
Verbal translation service in emergency cases | ✔ | ✔ | ✔ | |
Coordination to your location (GPS coordinates of residence) | ✔ | ✔ | ✔ | |
Medical details to ambulance service | ✔ | ✔ | ✔ | |
Storage of a key holder | ✔ | ✔ | ✔ | |
Storage of emergency contacts family / relatives | ✔ | ✔ | ✔ | |
Storage of health insurer / Private hospital | ✔ | ✔ | ✔ | |
Storage of Car details (recognition sticker for windscreen) | ✔ | ✔ | ✔ | |
Storage of information regarding closed gate and guardian dog | ✔ | ✔ | ✔ | |
Special Services | ||||
Car crash Package | — | ✔ | ✔ | |
Coordination assistance e.g. tow-truck | — | ✔ | ✔ | |
Garage of choice | — | ✔ | ✔ | |
Storage of information regarding your Pets | — | ✔ | ✔ | |
Special Pet Care e.g. does your pet need medication / special food | — | ✔ | ✔ | |
Pet Accommodation - if owner(s) are hospitalized / e.g. pet hotel | — | ✔ | ✔ | |
Mediation Funeral Service | — | — | ✔ | |
Assistance with funeral | — | — | ✔ | |
Bureaucratic assistance | — | — | ✔ | |
Translation | — | — | ✔ | |
RENTEV (Will) | — | — | ✔ | |
Price per Year | € 79,50 | € 105,50 | € 132,50 | |
Alarm Button Add-on per Year / month - Optional | € 240,- p.year / € 22,50 p.month |
• Reduction of the response time as the Emergency Services are provided digitally drawn satellite images of the exact route to your residence.
• More effective emergency medical care as the Ambulance Services have knowledge in advance of your medical issues.
• Reduce potential misunderstandings by verbal translation in 7 languages.
• Availability of all your pertinent information via access by the Emergency Services to a 24/7 online system.
• Hospital transport arrangements are coordinated to the hospital of your choice, even if in your home country.
• Pet Care arrangements are coordinated with pet carers of your choice.
With your membership in ECDE, you are a member of the organization and have access to their interpreters, technology specialists. As a member, you will also be a supporter of the “Life Savers” – the various government ambulance services, the professional and volunteer firefighters (Bombeiros Voluntários).
When it comes to saving lives, this teamwork provides the desired efficiency and effectiveness. To complete the circle, iMergencies also maintains close contact with doctors, hospitals, rehabilitation centres, the Red Cross and selected Home Care services.