MONDAY TO FRIDAY: 09:00 - 13:00 and 14:00 -18:00

For Tourists

iMergencies TouristCare

Hotel or guesthouse owners can now offer peace of mind to their guests by lending them our reusable Family cards. Immediate phone interpreting, support and guidance service is available 24 hours a day, every day of the year by calling 808 911 112 from Portuguese numbers or 00351 912 390 040 for international calls.

Creating maps from GPS data file

iMergencies uses satellite images to draw an accurate access route map to your home.
This information is protected against misuse and will only be shared with third party emergency partners when applicable.

In an emergency, or if your guests need to visit a doctor or police station, we provide verbal translation should a language barrier be present.

This spoken guidance is extremely helpful since not all emergency vehicles in Portugal are equipped with GPS and time can be wasted finding the correct location / information.

Benefits for your guests

• Reducing the response time with the provision of an exact route to your residence via satellite images digitally marked.

• Reduction of potential misunderstandings by verbal translation into 6 languages – thus speeding up response in an emergency.

• Transport to the hospital of their choice, including to their home country. We can arrange, coordinate and inform.

Emergency card for your guests

Your Guests will receive an emergency card with details of the iMergencies contact numbers and their accommodation.

Other Services

Additionally, all guests will be able to rent-out a GPS Panic Alarm & Tracker.
In an emergency, by pressing the red Alarm-Button, help via direct voice call or SMS can be requested.
Visit the Alarm Button section for more details about this service.


The Emergency Button

Our patented reliable Alarm-Button has built-in GPS and GSM / GPRS technology for monitoring and protecting both people and property.

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