MONDAY TO FRIDAY: 09:00 - 13:00 and 14:00 -18:00

For Individuals

iMergencies IndividualCare

iMergencies immediate phone interpreting, support and guidance service is available 24 hours a day, every day of the year by calling 808 911 112 from Portuguese numbers or 00351 912 390 040 for international calls.
You will be presented an emergency card, as well as a car sticker and phone stickers with our contact numbers.

Creating maps from GPS data file

iMergencies uses satellite images to draw an accurate access route map to your home. This information is protected against misuse and will only be shared with third party emergency partners when applicable.

Emergency cards and vehicle stickers

All our members will receive a pocket size emergency card and a sticker to place on the windscreen of their vehicles. In a crisis, our members or other people. (including emergency services), will be able to easily get in touch with us to access additional information.

Emergency contacts in home country

During a crisis, iMergencies will notify your family or friends in your home country acting as a point of contact between you for as long as required.

Pet Care

If you are unable to take care of your pets due to an emergency, we will act according to the instructions that you previously passed on to us.
However, if no previous arrangements have been made, we’ll ensure that your animals are collected and cared for.

Other Services

Additionally, all guests will be able to rent-out a GPS Panic Alarm & Tracker.
In an emergency, by pressing the red Alarm-Button, help via direct voice call or SMS can be requested.
Visit the Alarm Button section for more details about this service.


The Emergency Button

Our patented reliable Alarm-Button has built-in GPS and GSM / GPRS technology for monitoring and protecting both people and property.

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