The iMergencies App uses the GPS / GSM mobile phone technology.
The App has an emergency button that, when you press it, contacts our emergency number and at the same time shares your location so that we know exactly where and what help we have to send.
You can add relevant data and adjust your data in the app. You can even add a photo of yourself to the account, which can be quite useful in some emergency situations.
There is also a function in the app called ‘Augmented reality (AR)’. This function opens your camera and when you turn the camera it shows the way to the nearest Doctor, Hospital, Police Station or Dentist.
This technology is very young and therefore has currently only a few doctors and hospitals in the system , we expect that this database will grow soon.
To use our app in an emergency, all you have to do is press the SOS button. This will trigger your phone’s GPS to locate your position and automatically send an alert to our emergency Central alongside your location. At the same time, by means of an acknowledgement, you can establish a voice connection after which you can communicate with 1 of our dispatchers about your situation/needs. (in 6 different languages, PT – EN – NL – DE – FR – ES)
Our team of experts will use the relevant data stored in the app’s database, such as your medical history and other important details, to activate the most appropriate form of assistance and share the information with the emergency crew. We’ll also stay in touch with you until help arrives.
• Storage of personal data in the app.
• Storage of Medical information important in an emergency.
• All data stored through the most secure way, the blockchain technology.
• Real-time monitoring of location when pressed the alarm (GPS Coordinates).
• When the SOS button is pressed and confirmed, you are able to speak with the iMergencies centralist.
• Easily find doctors, clinics and pharmacies through Augmented reality.
• Also for short term visitors (tourists)
• Our services are available in Portugal. Other zones (Europe) are available for advance booking
Emergency situations can generate feelings of panic and other strong emotions, especially when it comes to your health or the health of your loved ones and Portuguese is not your native language.
iMergencies helps you to be better prepared for these unpredictable events and now provides an application that allows you to get assistance during an emergency by turning your mobile phone into a panic button.
Easy to use thanks to its simple design and intuitive navigation, the new iMergencies App is an extension and improvement of our services and as such, we are pleased to offer it to our customers.
Although GSM/GPS is a widespread technology, GPS positioning is not always possible, especially in shielded environments such as indoors, parking garages or shopping malls, or when a GSM/GPS interference signal is present.
This means that our app only works when there is GSM/GPS network reception.
When an alarm is triggered, we receive a live GPS location, get in touch with the person in distress and find their exact location. We maintain contact with them until an ambulance or help arrives.
The iMergencies app is actually for everyone.
– For people living in Portugal
– For people who spend the winter in Portugal
– For tourists who enjoy a vacation in this beautiful country
– For people working alone (for example, farmers working in the fields alone)
– For parents whose children are vacationing with friends and want their children to have a safety net in Portugal should an emergency occur.