To our customers, employees, global communities, shareholders, the environment and other stakeholders, we promise to act on our belief that the priceless ingredient of every service is the integrity of its maker.
We take our commitment to economic, social and environmental sustainability seriously, and extend this expectation to our partners and suppliers.
We seek transparency and dialogue with our stakeholders to improve our understanding of their needs.
We operate with effective governance and high standards of ethical behaviour.
iMergencies is now a well-known, established and reliable partner that works hard to offer their members peace of mind. With your membership, you become a member of the organization alongside their interpreters and technology specialists.
Our mission is to ensure the highest standards of quality control for provided services. Our goal is to fully protect people and help them effectively when they really need us the most – 24 hours a day, 365 days a year. We constantly surprise our customers and always meet their expectations.
We embrace a diverse workforce and inclusive culture. The health, safety, professional development, work-life balance and equitable, respectful treatment of our employees are among our highest priorities.
We strive to produce sustained strong performance and shareholder value. Team and network are our top priority. We encourage the preservation of natural resources and strive to minimize the environmental impact of our operations, products and services.
iMergencies offers a unique service, helping the Portuguese expat community to phone for emergency assistance using their own first language. The service also provides detailed guidance to emergency vehicles bringing them with maximum efficiency to the point where they are needed.
We are at forefront of developing tools that makes services for our customers faster, better and more efficient. Our ambition is to provide peace of mind with the use of the newest technology, thus preserving and increasing the value of independence, mobility, vitality and quality of life.
Praça Maj. João Xavier Castanheda 17,
8700-087 Moncarapacho,
Portugal
E-Mail:
info@ecde.org